Last Updated: March 2026
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our dealership. We are committed to handling your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
1. Information We Collect
We collect personal information in the following ways:
Information You Provide Directly
You may provide personal information when you:
- Request a price quote
- Submit a lead form or contact form
- Book a service appointment
- Request financing information
- Sign up for newsletters, SMS updates, or promotions
- Place an online order or deposit
This information may include:
- Name
- Email address
- Phone number
- Address
- Preferred unit or stock number
- Trade-in details
- Financing information (optional and only if you choose to provide it)
- Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the site
- Cookies and tracking data
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide requested quotes
- Process online orders or deposits
- Provide financing information when requested
- Send updates about units, promotions, or dealership news (with your consent)
- Improve our website and marketing
- Personalize your browsing experience
- Contact you regarding service reminders or follow-ups
- Meet legal or regulatory requirements
We do not sell or rent your personal information.
3. Email & SMS Communications
Email Consent
By submitting a form or contacting us, you may choose to receive emails related to:
- Unit availability
- Quotes
- Promotions
- Service reminders
- Dealership updates
You may unsubscribe at any time using the link in any email or by contacting us.
SMS Consent
By opting in, you agree to receive SMS messages from Mobilife RV Centre. These messages may include:
- Appointment reminders
- Quote follow-ups
- Unit availability updates
- Promotional messages (only with express consent)
Message frequency varies. Standard message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
SMS Opt-Out
You may stop receiving SMS messages at any time by replying:
STOP
You will receive a confirmation message and no further texts will be sent unless you opt in again.
SMS Help
For assistance, reply:
HELP
Or contact us directly at our dealership email or phone number.
4. Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Remember previously viewed units
- Analyze website traffic
- Personalize content and advertising
You may disable cookies in your browser settings, but some features may not function properly.
5. Sharing Your Information
We may share your information with:
- Financial institutions (only when you request financing)
- Service providers who support our website or CRM
- Third-party marketing or analytics tools (non-sensitive data only)
We do not sell or trade your personal information.
6. Data Storage & Security
We store personal information securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. Only authorized staff and service providers have access to your information.
7. Access, Updates, and Removal of Your Information
You have the right to:
- Request access to your personal information
- Request corrections
- Withdraw consent
- Request deletion of your information (subject to legal requirements)
To make a request, contact us at:
We may need to verify your identity before processing your request.
8. Children’s Privacy
Our website is intended for adults. We do not knowingly collect personal information from children under 13.
9. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted on this page.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Mobilife RV Centre, mailto:info@mobiliferv.ca
1-519-653-5788